Leah Crump Consulting

A Hospitality Spa Consultancy offering proprietary systems and solutions for hotel spa transitions, renovation, and pre-openings. Timely revenue production and team culture upgrades delivered with compassion, expertise, and warmth.

Award-winning and innovative, I use deep industry knowledge and proprietary strategies to quickly understand and activate vision, identity, and opportunities.

Range of work:

- Meta concept design
- Reconfigure a long-standing operation
- Pre-opening advisory program
- Spa management team advisory program
- Brand identity deep dive and activation
- Retail deep dive and activation
- SWOT Analysis and advisory program
- Competitive Set Analysis and advisory program
- Spa software implementations
- Identify and unlock revenue opportunities
- Media ambassadorship
- Recruiting
- Luxury guest service standards expert and auditor (Forbes and AAA)
- Task Force Spa Director

I am the expert you want. Let’s bring your spa business into the forefront of industry together.

Past Projects:

- Fontainebleau Miami Beach
- Omni Boston at the Seaport
- Trilogy Spa Holdings
- Arch Amenities Group
- 1 Hotel West Hollywood (Pre-Opening)
- The Four Seasons New Orleans
- The Ritz-Carlton Laguna Niguel (Marriott)
- JW Marriott Austin (White Lodging)
- Azul Hospitality Group - Westin Daytona Beach pre opening (Marriott)
- Sheraton/Westin campus extension (Marriott)
- Pacific Hospitality Group - Spa at Estancia, Koa Kea on Kauai revamp, Pasea Huntington Beach
- ESPA